Best Internet Bundle, a brand operated by Apexom Inc. (“Company,” “we,” “us,” or “our”), is an authorized retailer for leading internet carriers across the United States. Our business operates primarily through inbound call interactions where customers receive assistance comparing internet service options and selecting plans.
Importantly, we do not directly process, store, or transmit sensitive customer payment information through our website or internal systems beyond what is strictly required for referral and service assistance purposes. We do not facilitate online transactions and therefore do not collect or store customer payment card data or other highly sensitive financial information. All service orders and payment processing occur within the secure systems of the respective carriers.
Business Contact Details
Apexom Inc. (Best Internet Bundle)
12 Jefferson Rd, Farmingdale, NY 11735, USA
Phone: (888) 433 2439
Email: digital@apexominc.com
This policy outlines our approach to protecting the limited information we handle and maintaining privacy and security in accordance with applicable U.S. laws.
Due to our business model, data collection is intentionally limited.
Website Data
We use cookies and similar technologies for basic site functionality and performance analytics. We do not collect or store customer payment information through website activity.
Call Interaction Data
When customers contact us, our representatives provide service comparisons and enrollment assistance. Information shared during calls is used solely to facilitate service selection and transfer to the chosen carrier. We do not request sensitive personal data such as Social Security numbers, credit card numbers, or medical information. If such data is inadvertently disclosed, procedures exist for immediate redaction.
Call Recordings
Inbound and permitted outbound calls may be recorded for quality assurance, training, compliance, and dispute resolution. Recordings are securely stored and retained for five (5) years.
Limited Outbound Communication Data
Outbound follow-up calls may only occur if the customer initiated contact within the prior 30 days. Phone numbers are retained temporarily for service-related callbacks only.
We do not sell, rent, or trade customer information.
We maintain a security framework based on recognized best practices, including:
Least-privilege access
Role-Based Access Controls (RBAC)
Annual access reviews
Segregation of duties
Secure configuration and device hardening
Session timeouts
Documented network architecture
Logical data segregation
Anti-virus and anti-malware protections
Web Application Firewall (WAF) protections
Intrusion Detection and Prevention Systems (IDS/IPS)
Quarterly vulnerability scanning
Risk-based remediation timelines
Annual system integrity validation
Documented application security program
Static (SAST), Dynamic (DAST), and Software Composition Analysis (SCA) testing
Formal key management program
Unique encryption keys where applicable
Key access monitoring and rotation
Security Information and Event Management (SIEM) monitoring
Incident response testing
Annual asset inventory review
All system changes require documentation, testing, approval, and controlled deployment.
We follow strict data minimization and retention practices:
No storage of customer payment data
Call recordings retained for five (5) years
Sensitive data redaction procedures
Secure, access-controlled storage with encryption and monitoring
We follow core U.S. privacy principles:
Transparency in data practices
Purpose limitation
Data minimization
Security safeguards
No sale of personal information
Once customers transition to a carrier, that carrier becomes responsible for personal and payment data handling.
We act as an authorized referral partner. Carriers independently collect and process personal and payment data within their own secure environments and are responsible for their compliance obligations.
Security concerns or policy violations may be reported to:
📧 digital@apexominc.com
📞 (888) 433 2439
This policy is reviewed annually and updated as needed to reflect regulatory changes, business operations, and evolving security practices.
Apexom Inc. (Best Internet Bundle)
12 Jefferson Rd, Farmingdale, NY 11735, USA
Phone: (888) 433 2439
Email: digital@apexominc.com